Frequently Asked Questions for San Diego Van Rentals

No, rentals include unlimited mileage.

Yes, you can rent a van for a one-way trip! Additional fees may apply based on the drop-off location. Contact us for more details.

If you’re going to be later than 1 hour please call Andy at (619) 647-2030 to make arrangements to avoid further charges.

• If you would like to rent a van for a period of less than 48 hours, we charge a fee of $199. • If you would like to have the van delivered to you or picked up at a designated location other than our main office, the cost will depend on the location. You can request a quote before booking the service. • You can have 1 other driver at no extra cost but must be registered at the time of booking. For any additional drivers, there is a fee of $10 per day.

We provide 24/7 customer support for emergencies or questions during your rental period. Contact us at 619-647-2030.

Our vehicles are regularly maintained, but in the unlikely event of a breakdown, we will assist as best we can. You should contact Mercedes-Benz 24-hour roadside assistance at 1-800-367-6372 if you cannot reach us.

To ensure you get the van you want, we suggest booking at least 1–2 weeks in advance, especially for weekends and holidays. For rentals under 48 hours, a $199 short-term rental fee applies.

Yes, pets are welcome in select vans with prior approval. A cleaning fee may apply. https://static.wixstatic.com/media/nsplsh_6159486763684e4f734759~mv2_d_5184_3888_s_4_2.jpg

Smoking is strictly prohibited in all vehicles. A $350 fee will be assessed for odor and ash removal, as well as for any loss of rental time resulting from smoking violations. https://static.wixstatic.com/media/664f56_6a9399492cdc4987b6f8414146639ad9~mv2.jpg

We can now offer our clients STARLINK WiFi! There is a small deposit and small fee per day to ensure you'll always be connected! Some vans are equipped with amenities like 12V and 120V power outlets. Let us know your needs when requesting a quote and we will do our best to accommodate them. https://static.wixstatic.com/media/664f56_fc964123741843bb82f1913bbe84f9ec~mv2.avif

You can have 1 other driver at no extra cost but must be registered at the time of booking. For any additional drivers, there is a fee of $10 per day.

We get it, decorating can be fun! However, we can't allow decals or chalk paint on our vans. If this policy isn't followed, a $250 cleaning fee will apply.

Yes, a $250 incidental hold will be taken for the reservation and returned when the van returns undamaged and clean.

Renters must be at least 25 years old, have a valid driver’s license, and provide a credit card for the security deposit.

Yes, delivery and pick-up services are available for an additional fee, depending on location and distance from Escondido, CA. We offer FREE delivery/pick-up to/from SAN, LAX, PHX airports.

Yes, but please let us know in advance. Out-of-state travel may require additional documentation or coverage.

We offer free cancellations up to 72 hours before your reservation. Late cancellations or no-shows may be subject to fees.

Collision Damage Waiver (CDW) Collision Damage Waiver (CDW) coverage is not included in this agreement. You are not obligated to purchase CDW from us and may obtain coverage independently if you choose. Supplemental Liability Insurance (SLI) Supplemental Liability Insurance (SLI) is not included in this agreement. You may purchase SLI separately to help protect against third-party claims.

No special license is required. A valid driver’s license and a clean driving record are all that’s needed to rent and drive our vans.

Your rental includes unlimited mileage and all the standard amenities. Need extras like delivery, fuel, car seats, coolers, generators, gaming systems, or insurance? We've got you covered for an additional cost.

Our Sprinter vans can comfortably seat up to 15 passengers. Check out each van’s description for more details and features.